Privacy Policy

Spiralchips operates the website spiralchips.com and provides industrial advisory services related to precision lathe machining, metal chip logistics, and recycling. This policy explains how we collect, use, and protect your personal data when you interact with our site or contact us.

1. Data We Collect

• Form data: name, email address, phone number, and message content when you submit a contact request.
• Technical data: browser type, device information, IP address, and pages visited (via analytics).
• Cookies and tracking: we use session cookies for site functionality and analytics cookies to understand usage patterns.

2. How We Use Your Data

• To respond to your inquiries and provide technical advisory services.
• To improve our website content and user experience.
• To comply with legal obligations and prevent misuse.

3. Data Storage and Retention

Your data is stored on secure servers managed by our hosting provider. We retain form submissions for up to 24 months unless a longer retention is required by law. Analytics data is anonymized and retained for 26 months.

4. Third-Party Processors

We may share your data with trusted third parties who help us operate the website and deliver services:

• Hosting provider (server infrastructure).
• Analytics provider (usage tracking).
• Email service provider (communication).
• CRM platform (if you request a quote or consultation).

These processors are contractually bound to protect your data and may not use it for any other purpose.

5. Your Rights

Under GDPR and CCPA, you have the right to:

• Access the personal data we hold about you.
• Request correction or deletion of your data.
• Restrict or object to processing.
• Data portability.
• Withdraw consent at any time (without affecting the lawfulness of prior processing).

To exercise these rights, contact us using the details below.

6. Cookies

Our site uses essential cookies for session management and optional analytics cookies. You can manage cookie preferences through your browser settings. Disabling cookies may affect site functionality.

7. Anti-Misrepresentation Statement

Spiralchips does not make false or misleading claims about its services, affiliations, or results. We do not use fake endorsements, fake urgency, or impersonate brands. All technical advisory content is based on verifiable industrial practices. We do not guarantee specific outcomes without a written agreement.

8. Contact Us

For privacy-related inquiries, data requests, or complaints, please contact:

Spiralchips
1094 Steve Square
Phone: 034 315 1462
Email: info@spiralchips.com

We reserve the right to update this policy. Changes will be posted on this page with an updated revision date.